Cancellation & Refund Policy
Travel with confidence.
Cancellation
Cancellation requests should be received in writing by fax or email.
In case the cancellation is made more than 40 days before the departure date, 6% of the total amount received will be deducted as bank transaction fees.
If a tour participant cancels his/her reservation, the following scale of charges will apply:
- Between 40 and 30 days before your arrival date: 25% of the entire tour price will be deducted.
- Between 29 and 15 days before your arrival date: 50% of the entire tour price will be deducted.
- Between 14 and 7 days before your arrival date: 75% of the entire tour price will be deducted.
- Between 7 and 1 day before your arrival date: 100% of the entire tour price will be deducted.
Refunds
A refund will normally be made to the same card account and using the same method as the original payment.
No refunds are possible for No-Show.
Tips
Tipping is a worldwide gesture used to express satisfaction for good services rendered by staff. If you are willing to offer a tip, it would be greatly appreciated.
Price Does Not Include
The tour price does not include the following services:
- International airfare.
- Entry visa to Egypt.
- Any optional tours.
- Personal expenses.
- Tipping.
